How to Get Contact

If you are separated from your children and struggling to maintain contact, knowing what steps to take and in what order is essential. This guide sets out your options clearly.

Start with direct communication

Where it is safe to do so, the first step is always to try to agree contact arrangements directly. Put your proposals in writing so there is a record. Be specific about which days, what times and how handovers will work.

Try mediation

If direct communication is not working, mediation is the next step. Before applying to court for a Child Arrangements Order, you are generally required to attend a MIAM. Mediation is faster, cheaper and less adversarial than court.

Apply to court

If mediation fails or is not appropriate, you can apply to the family court for a Child Arrangements Order using form C100. The court will set out a schedule for when you see your children, and this order is legally binding on both parents.

If an order is already being breached

If you already have a court order and the other parent is not complying, you can apply to enforce it using form C79. Courts take non-compliance seriously and have powers to impose fines, unpaid work requirements or changes to living arrangements.

Build your record now

Whatever stage you are at, start keeping a detailed written record of every missed contact, refused request and relevant message. This record is invaluable if the matter goes to court.

How The Separation Companion can help

Practical support with C100 applications, MIAM guidance, court preparation, McKenzie Friend attendance and correspondence support. Available in person across Essex and Suffolk, and online throughout England and Wales.